
CUSTOMER SERVICE
LIFETIME PARTNERSHIP - WE ARE AT YOUR SERVICE AROUND THE CLOCK! Even after the purchase and installation of your system, we still there for you! With 20 years of experience we are a highly skilled service team with around 50 employees.

Customized lithium battery
With us, you are no longer dependent on the certified DIN trough sizes for lithium batteries. We manufacture the lithium battery according to your requirements. Advantages of a lithium battery: – Possible with on-board or external charger – Intermediate charging possible – Available voltage: 6 V to 110 V – 100% charge possible in just a few hours – No maintenance required – produces no toxic emissions – longer runtime per charge – suitable for 2 to 3-shift operation 5 to 7 days a week

Customized Protective Packaging EPS, EPP, Neopor & Piocelan
IT'S SECURE WHEN IT FITS PERFECTLY. Protective materials must be a perfect fit. Storopack can provide you with its tailored packaging solutions. It has a wide range of expanded foam materials such as EPP, EPS, Piocelan®, and Neopor® to satisfy your individual needs. These materials offer several advantages: They can be molded into virtually any shape, provide outstanding insulation, and are incredibly light yet still able to absorb shocks. In accordance with the Storopack process, we work with you to analyze your individual needs, improve your internal processes and cost efficiency, and develop the perfect packaging for you, tailor-made and secure, in keeping with our promise: perfect protective packaging.

CUSTOMS CLEARANCE
Rhenus ensures that your logistics do not reach their limits! - Clearances for Swiss import and export customs clearance at various border crossings and inland customs offices - German and European import customs clearance - Automated customs procedures (including EU customs clearance and transit clearance - Temporary import and export clearance - Carnet ATA - Value added tax processing - Fiscal representation - Advice on logistics and customs issues

Datalogic Skorpio X5
The Skorpio™ X5 is Datalogic's latest powerful generation of key-based Android™ mobile computers for businesses in the retail, transportation and logistics, manufacturing and healthcare industries. Lightweight, ergonomic, rugged, powerful and with many different configuration options, the Skorpio™ X5 masters the most demanding data collection tasks.

Decentralised Drive Technology
Greater flexibility, lower costs Our Decentralised Inverters can be freely configured, to adapt them to any application. Because of this, you obtain an optimum solution and at the same time reduce your installation and operating costs.

Dematic Multishuttle
The Dematic Multishuttle® stores, buffers and sequences products between bulk stock and other functions such as picking and order assembly. The system can dramatically increase speed, storage density, accuracy and throughput in warehouses, factories or distribution centres. Exceptionally High Throughput Rates: Dual Cycle, Drive Through and Tandem lift configurations — combined with high-speed shuttles and intelligent controls —provide rapid access to inventory with throughputs as high as 1,200 loads in-and-out per hour. High-Density Storage: The multi-depth, intelligent storage of varying size cartons creates outstanding space utilisation in ambient, chilled or freezer environments. Modular and Flexible: Dematic offers a variety of models including static, flex and belted shuttles for handling totes, cartons and replenishment of carton flow racks. The system adapts to building configurations, including existing buildings with lower ceiling heights. Additional shuttles can be easily added to provide more throughput. Efficient, Accurate, Reliable: Dematic Multishuttle systems operate in an efficient “lights-out” environment. They are designed for mission critical applications to ensure easy maintenance and maximum uptime.

Dematic Services
Delivering Exceptional Customer Service To drive growth in your business, you need to keep your customers happy with goods flowing smoothly and efficiently every day. The better we understand you, the more we can do to ensure that happens. That’s why we employ a services mindset from the moment we start designing your solution. Instead of being reactive to your needs, Dematic is 100% proactive and available to support 24/7. With advanced predictive technology and secure architecture, we minimise system failures and maximise your uptime. Dematic technology combined with Dematic Services gives you the confidence in knowing that you will hit your business targets and objectives, whether you’re in a highly automated environment or working with less advanced mechanical systems.

Dematic Software
Connecting Facility Operations, Maintenance, and Analytics into a Single Ecosystem Software is the beating heart of any supply chain automation solution, and it ensures that your operations can keep up with consumer demands in a rapidly-changing environment. Delivering intelligent adaptability, Dematic Operate software connects facility operations, maintenance, and analytics into a single, comprehensive ecosystem. The modular design ensures full versatility across all types of material handling for production and distribution operations. Using a holistic, operation-wide approach to order fulfilment and facility lifecycle management, Dematic Operate provides reliability, efficiency, and speed to help reduce cycle times and ship faster without sacrificing order accuracy or operational agility. It covers the full spectrum of warehouse operations — from entirely manual to semi-automated to fully automated facilities.

Depalletising - Flexible and modular solutions from a single source.
Depalletizing solution – Automated removal for efficient production processes. Our depalletizing modules enable fully automated product removal. Using state-of-the-art technology – including a vision camera for precise position detection and a robot with a specially designed gripper – each container is reliably picked up and positioned for further processing. This solution improves material flow and minimizes manual intervention.

Detect fires early and with no false alarms: TITANUS® air sampling smoke detectors
Every second counts where fire is concerned. The faster a fire is detected, the faster action can be taken in order to prevent more serious damage. The highly sensitive TITANUS® air sampling smoke detectors from WAGNER detect a fire 2,000 times more sensitively than conventional smoke detectors and thus provide a time advantage that can be crucial to a company’s continued existence. The highly sensitive TITANUS® air sampling smoke detection systems offer very early smoke detection in the pyrolysis phase along with staged alarms. High response sensitivity, continuous air sampling, and a graded alarm-activation concept ensure early detection of smouldering and incipient fires, so that users have time to react to alarms appropriately. Dust, dirt and exhaust gases are no problem: Intelligent LOGIC·SENS® signal processing distinguishes fire patterns from such false variables.

Digital
We plan and implement cutting-edge technologies that drive efficiency, from advanced analytics to process automation.
Digital solutions and software

Digitalisierung im After-Sales Servicegeschäft
In recent years, the use of QR code and smartphone-based solutions has also increased significantly in the industrial sector. In addition to process optimization, drivers in the B2B environment are usually increases in sales in the after-sales service business through upselling suitable accessories and spare parts. Find out more about success factors and procedures for introducing QR codes and web apps in the after-sales service business in the article linked above. For a future-proof solution, the URL used, i.e. the target website as the content of the QR code, is central: it is important to avoid unwanted dependencies right from the start! GS1 Digital Link offers various advantages in this regard. As an experienced GS1 system expert, iiotPro also supports the introduction of GS1 Digital Link to connect GS1 identification numbers with web and apps. The following link also contains a simple after-sales service demo using my espresso grinder as shown in the screenshots above and using GS1 Digital Link: https://iiotpro.ch/01/7649988019210/21/d70012240004116

DOOR2DOOR SOLUTIONS - AUTOMATED WAREHOUSE SOLUTIONS
Our complete solutions ensure fast and efficient flow of goods in your distribution centre, both in partially and fully automated configurations. Intralogistics from a single source, including everything from storage, order picking, packaging, and goods issue. Each individual module within the entire system is highly dynamic and features outstanding high performance. We implement customised, future-oriented intralogistics with standardised and extensible TGW products –individually tailored to your needs.
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